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Field Notes

Inspiring content from across OpenIDEO & IDEO's other work.

Oct 18th 2011
OpenIDEO Intern Insight: Anne Riechert



Over summer we were lucky enough to have Anne Riechert join us in the IDEO Palo Alto office as an intern. She's off on her next adventure now but found some time to chat with us.

What were you up to prior to your internship at OpenIDEO?
I studied social innovation and project management at KaosPilot, where I learned to be 'as playful as a child, and disciplined as a soldier'. From there I spent 3 years working as a Corporate Social Responsibility consultant. In my spare time I am running my own humanitarian project called We Have A Dream, which organises workshops for youth all over the world to draw and discuss their dreams for the future. I'm currently pursuing a masters degree in Peace Studies from Tokyo.

What did you set out to achieve this summer?
I believe the open innovation process has the potential to radically improve how the social sector works. My experience however is, that if you mention design thinking or bring post-it notes to a meetings that people take you less seriously. I therefore wanted to explore how decisions are made, social impact achieved and quality secured in the open innovation process. My focus for this was on OpenIDEO's Evaluation phase.

So, how's it all gone?
Working for OpenIDEO is a lot like working for a start-up company. I loved the dynamic atmosphere, where no day is the same. When you set out to be a pioneer in your field you however have to feel comfortable in situations where you might have to 'build the aeroplane while flying it'. My biggest aha-moment has been to realise the crucial role of community management in the open innovation process.

Can you give us some insights about working with the small, globally dispersed OpenIDEO Team?
The first app I got when I arrived at OpenIDEO was a global time converter. I have never been part of any team which has incorporated digital tools as much into their daily workflow as OpenIDEO. It gives me great hope to know that you can actually organise a board meeting or facilitate brainstorm in real time across three continents. And as a person with a serious post-it fetish, it was plain pleasure to see a post-it note blown up on a 40 inch screen!

What was your most memorable IDEO experience?
It is a bit embarrassing, but the first three days when I biked home from work, I actually missed my turn off, because my head was spinning with so many ideas. And that feeling never really left. I was truly amazed and appreciate how IDEO interns are treated just as normal team members – plus I was thrilled that I was encouraged to initiate and build some concrete projects on my own, like the Evaluation video for the Impact challenge.

And what's up next for you?
I will spend the next 8 months writing my thesis about open source innovation for social good at my university in Tokyo, as a part of my Rotary Peace Fellowship. In addition I will be organising workshops for orphans who lost their parents in the 3-11 tsunami, where they discuss and draw their dreams for the future.

OpenIDEO’s slogan is ‘designing better, together’ and the key word for my internship must be community. I felt enormously welcome by the entire IDEO team, hanging out with the IDEO summer interns was a real blast and the power of the OpenIDEO community never ceases to surprise and amaze me. I am humbled, honoured and hot-headed-happy that I got this opportunity.

Comments

Join the conversation and post a comment.

October 30, 2011, 10:14AM
Hello Anne,
Sounds like your experience @ Ideo was mind-blowing. I am working on a Master Thesis on creativity on virtual groups, I wonder if you will be willing to answer a questionnaire and/or give me some pointers of some other companies that might use creative idea generation in virtual (group) environments.
Good Luck in Tokyo!
Luz
Anne Kjaer Riechert's reply to Luz 's comment
October 30, 2011, 12:53PM
Dear Luz, I will be more than happy to talk to you and fill out your questionnaire. The more people study this intriguing phenomenon of online collaboration, the better we will get at building it together for the common good. I know that there are at least four people writing their master thesis, using OpenIDEO as a case study, from different angles. You can write me at anne@kaospilot.dk . Best wishes from Sendai
Anne Kjaer Riechert's reply to Luz 's comment
October 24, 2011, 12:44AM
Dear Thomas, it is still early days of my thesis writing (I submit my thesis May 15th), but I am very happy to discuss the topic with you. Please send me an e-mail to anne@kaospilot.dk - and let´s set up a skype meeting. My hours are relatively flexible. Best wishes from Japan, Anne
October 19, 2011, 03:43PM
Hi Anne,

this is really nice to know about you beyond your great inspirations and concepts, and insightful comments.

I feel like I'd like to be an intern too! I'm sure it was an amazing opportunity.

Please keep us posted on your We have a dream project. I'd also be very interested to read your thesis...

Good luck with the writing and enjoy Tokyo (I went only once but I think it's a city I could live in :-).)

Looking forward to your updates,

al
Anne Kjaer Riechert's reply to Luz 's comment
October 20, 2011, 01:00PM
Hi Anne-Laure, thank you for your very nice comment. Interning with OpenIDEO was a real treat! ... and I can't wait to read my thesis too ;) Let me know if you come to Tokyo in the next year. I have a spare room and love having visitors around.
October 18, 2011, 10:22PM
Wow, what an inspiring journey and words Anne!
It sounds like it was a very rewarding experience for you, and you are very lucky to have experienced that. All the best of luck with your We Have A Dream project - where can we read about your work and stories of that project?
Take care !
Ana
Anne Kjaer Riechert's reply to Luz 's comment
October 19, 2011, 06:15AM
Dear Ana, I am currently working on getting my website www.we-have-a-dream.org up and running, but it is taking some time. If you would like to know more about the project, please send me an e-mail to anne@kaospilot.dk - then I can forward you 1-2 PDFs about the project, the concept, requirements etc. Thank you for your interest!
Ana Cecilia Santos's reply to Luz 's comment
October 19, 2011, 10:28AM
Hi Anne.
Perfect, thank you! I look forward to the launch of the website.
All the best of luck to you!
Ana
October 18, 2011, 05:10PM
Anne - we miss you already, good luck with the rest of your studies and project and thanks from everyone at OpenIDEO.
Anne Kjaer Riechert's reply to Luz 's comment
October 19, 2011, 06:28AM
My absolute pleasure!
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