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How can we improve sanitation and better manage human waste in low-income urban communities? Read the challenge brief

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reward, service

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Gold Medal Service

Reward consistency of good cleaning service, and help both the service provider and their customers communicate that their facilities are Gold Medal clean.
Reward service providers on a "pay by the pound" method, to encourage bringing collected waste to the proper collection points (In this sketch, a gold medal for collecting 50 pounds of waste).


The rewards are "gold medal" promotions such as a pack of paper toilet covers / stickers that the servicer can place on their serviced facilities. This tells their customers that their servicer is properly disposing of their wastes, and implies good service and cleanliness.


For the service provider this helps them advertise the quality of their offering.

Who could implement this?

  1. Local entrepreneur
  2. Multinational company
  3. Government

Comments

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Andy Narracott

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January 15, 2011, 10:21PM
great idea. I'm also wondering if there's something we can take from the system of receiving cash for returning your empty glass bottles? (is that still practised anywhere?). Perhaps if the neighbourhood tanks (PCBs?) are privately 'owned' by someone in the neighbourhood and they get paid by the operator based on volume collected? So the local tank owner would empty the toilets in the neighbourhood because he gets paid the more he collects. The operator would pay because he's providing the service. This would need some sort of regulation to ensure that the operator doesn't take over the local tanks and avoid paying the neighbourhood guy.... needs more investigation.
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Vincent Cheng

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December 22, 2010, 07:24PM
Great concept Larry! It reminds me of elevator and restaurant safety inspection certificates, as well as the Yelp/Zagat/other rating stickers/plaques found on the windows and walls of retail establishments. Inspired me to submit a related concept as well: http://bit.ly/fiuZnM
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Ashley Jablow

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December 22, 2010, 04:50AM
As funny as it might sound, this makes me think of local recycling centers that pay consumers money in exchange for their cans, bottles etc. Would it be possible to set up "poop collection centers" where people (or the service providers responsible for collection) were paid for turning in their waste?

Of course, then I wonder about who would pay them and where that money would come from. Jocelyn, for whatever reason I'm having trouble viewing the slideshow from the Ghanasan blog that depicts current sanitation options in Ghana. In your opinion, is there a player at some point along the waste collection process who would be able to pay in this way?

Thanks,
Ashley
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Jocelyn Wyatt

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December 22, 2010, 04:12AM
We've really struggled with how to incentivize the franchisees or service providers to do the right thing, so this is a great concept.

Are there other ways to ensure that service providers dispose of the waste collected in the appropriate places?
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A visual representation of the connections between this and other concepts.

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Related Themes

Cleanliness Community Infrastructure Awareness Services

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