Challenge phases Main content User comments Concept's statistics and author info Related themes, inspirations and concepts Share concept Shallenge activity feed Footer links
Login

The Challenge

462 followers

How might we increase the number of registered bone marrow donors to help save more lives? Read the challenge brief

Concept

Indian chai stores

Using an 'adda' where large numbers of indian men congregate and turning chai sellers into evangelists by incentivising them, I believe we could get the message out and get lots of registrations.
Men across india, especially rural india, have a common past time. They congregate at chai stores, also known as an 'adda', or hangout. These stores sell tea(chai), biscuits, mobile recharge, snacks, tobacco most importantly cigarettes.
These addas have plenty of men walking in, having a chai biskoot sutta ( tea biscuit cigarette) hanging around chatting while they finish their break and then get back to doing whatever they do in life. It's that one time of the day where they are on a relaxed break with their friends. The influence of these chai sellers is immense - from recommending a new brand of smokes or tobacco, to chatting about the political scene, they are a vibrant centre of society. Many people run up a tab, and the trust levels on both sides are ridiculously high.
We could use these chai sellers to influence people to do a cheek swab. Given their rapport with a large number of people, we could incentivise these chai sellers and use their support to do a cheek swab.
For example - we could give them 100 swab kits, and upon returning them with 100 unique samples, the chai seller gets a nice incentive.
This way I believe it's not just the database that grows, but the chai seller becomes an evangelist - and that's super important in reinforcing the message for donors AND potential receivers.




Update -


1. How this idea could apply to non-Indian settings - from American coffee shops to European cafes, for instance -


Waiters could wear a badge - 'Talk to me about saving lives'.
This could spark off a conversation -
I can see this happening when the waiter is bending while placing the coffees on the table, people noticing this badges and its bold premise, and a conversation happening.


The waiter could then hand them a kit, and the job is done within a minute.


2. Who might provide the education that chai sellers need in order to be able to speak about bone marrow donation and answer questions with customers?


2 words - supply chain.


Big companies like Unilever, P&G, ITC etc have massive supply chains that sell toothpaste, cigarettes, biscuits etc to the most far flung underdeveloped parts of the world. What if they offered an internship?


Another word - Intern.


The job of the intern would be to spend time with this fabulous well run company, and spend some time learning their supply chain processes. And their additional responsibility with learning will be - educating their distributors.


Imagine a set of hundred hungry, smart, management type 25 year olds, who join an internship with a large company, travel the country learning their supply chain thereby getting an education of a lifetime, and also educating every single distributor they come across.
Net money spent - negligible. Motivation to do this - high.
Management institutes who use these supply chains as case studies could funnel in huge numbers of students.


 

Which barrier(s) does your concept address?

  1. Time
  2. Feeling rushed
  3. Cultural beliefs

Which step(s) of the journey does your concept apply to?

  1. Awareness
  2. Registration
  3. Spread the word

1

How easy is this concept to implement?

I could start right now.
This might take a bit of planning and probably some help from several partners.
This is a big undertaking and I'd need a lot of help from friends, organizations and other groups to make it happen.
2

Will this concept successfully reach and encourage under-represented populations (including South Asians) to join the bone marrow registry?

Yes, this concept will resonate with diverse groups of people from all over the world.
No, this concept might not reach under-represented populations very well.
I'm not sure, but I hope so!
3

How well does this concept dispel myths, ease fears, or provide education about bone marrow registration and donation?

Really well -- I already feel like I have a better understanding of the process and why it's important.
Okay, though it'll still take some explaining to get people to understand how bone marrow registration and donation work.
Not very well -- we'd have to create a highly detailed plan around this concept to help people understand.
4

How scalable is this concept?

This concept is highly scalable and could easily impact people all over the world.
This concept is really best suited for small groups and local areas.
This concept could be scaled, but we'd have to refine it for different settings.
1

How easy is this concept to implement?

2

Will this concept successfully reach and encourage under-represented populations (including South Asians) to join the bone marrow registry?

3

How well does this concept dispel myths, ease fears, or provide education about bone marrow registration and donation?

4

How scalable is this concept?

5

Tell us any additional comments you might have about this concept.

Comments

Join the conversation and post a comment.

April 08, 2011, 04:52AM
Great Idea. I guess the chaiwalla can 'enroll' the marrow donor, partly. As you said the FMCG channel can be an awesome leverage to get the swabs to people. The trouble would be with chasing them down when a requirement arises, unless the Chaiwalla notes names and coordinates of the swabbee. This channel also mostly leaves women out (is that intentional?). Wondering if the UIDAI/ or the Census people could do this as well.
April 14, 2011, 09:59AM
I agree on your idea about the 'placement' of this initiative to reach a larger audience. I think the thought there is brilliant! But the only concern I have is tackling the mentality. People on breaks from work and 'important stuff' take those breaks not to get sucked into another intense conversation about bone marrow donation. It's the same as being approached by the red cross volunteers on the street when you are chatting up with your friends! The incentive to the chai wala works fine, but he is not the person who is donating bone marrow here. What incentives are being given to the people who these chai walas are talking to? And that too coming from a chaiwala (tea vendor)? How seriously would anyone take it? And this further also brings you down to yet another filter that Vinay has pointed out about following up.

Apologies Nikhil if I sound a bit harsh, am just playing the devil's advocate :)
Nikhil Velpanur's reply to Vinay Rao's comment
April 21, 2011, 12:59PM
Great points anuja. Being a devil's advocate is what will really refine and make the idea work. What im really getting at is that Chai wallas function as centres of information and distributors of things available from the cities. So their place is prominent, especially in the rural sector. For the urban populace, chaiwallas may not be that important, but then they do hold that place in rural india. Its the modern equivalent of people congregating under trees/fires in the before times.
And the chaiwalla isnt soliciting anything - he's telling them that - 'hey, u can save a life, and it'll take u a second. im not asking for money'. So the trust in that relationship might work.
Of course, all this is bourgeois talk - implementation is where the answers lie.
April 08, 2011, 01:17PM
Spreading the word through community meeting spots has a lot of potential. Important to develop strong communication messaging and materials that are easy to pass along to convince people.

Also, another potential community meeting spot to target would be beauty shops & barbershops, which have been used to raise cancer awareness: http://bit.ly/aVSRza (explains the power of this channel for reaching African Americans)
April 12, 2011, 08:33PM
Great updates to your concept Nikhil!
April 12, 2011, 02:11AM
Bravo Nikhil! This is one of the coolest concepts I've seen so far, and though originally presented to target a specific, underrepresented market in a very culturally-specific way (which is fantastic), I appreciate the way you revisited the concept and gave some great thought to how it can be adjusted to other markets. When I think about the times I've signed up for a cause, or made a donation, it was always in setting like this where I felt a bond with the people soliciting my participation and I was in a comfortable, familiar setting. I would really like to see this concept implemented!!!
April 05, 2011, 07:05PM
Love it Nikhil. Would love to team this with a mobile technology sms information gathering/incentive scheme or something. I know you know this field better than me !
March 29, 2011, 08:45PM
Hey thanks guys! Wasnt able to get onto OpenIDEO because there was some issue with accessing the site in India. Probably a DNS issue. Anyway, thats solved now!

@Krassimira - Yes! People react really well to incentives - it doesnt even have to be big - just the thought of getting an incentive is good enough in many cases.

For example - In India, people dont give a damn about recycling. But then EVERYBODY recycles paper. Because its a cultural thing that you save up your paper, give it to a recycler, and he will pay you a few bucks for it. Even affluent people stock up on paper, but throw away the more valuable trash! :)
March 28, 2011, 06:41PM
Very nice, I just also applauded a similar concept on using ice cream shops as focal points. Great idea -and why is it that tying in donating to yumminess is a common thread here :) ?
March 23, 2011, 11:12AM
Arjan, you're right- in the Southern part of Europe- Greece, Turkey, Sicily, Malta, coffee shops are very important gathering places- elerly men go there to have a cup of coffee, have a chat, play a game of chess/tabla and talk about politics....
March 23, 2011, 11:04AM
Oh, and forgot to mention: there are probably similar venues in other countries/cultures that can be leveraged in the same way.
March 23, 2011, 11:03AM
Very nice concept. Great to combine the factors of existing places of gathering, with high trust (very important if you give out your DNA) and local customs.
*Applause*
March 23, 2011, 10:47AM
Nikhil, I think this is a great idea! The chai stores are such a vibrant place and a very strong opinion-shapers. Chai shop owners shall also be educators, as most probably many of the people don't know about bone marrow donation and the impact of increasing the number of registrations. It is important that people understand why they do what they do. Additionally, incentives for cheek swabs could be offered (i.e. a pack of cigarettes, s small monetary award). People do react to incentives.
close

Login

Forgot my password?

New user? Sign up!