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The Challenge

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How might we increase the number of registered bone marrow donors to help save more lives? Read the challenge brief

Concept

Swab, Spit & Share

Dentists could register their patients to become bone marrow donors during appointments. Many people may fear sitting in the dentist's chair, but they could feel better if they felt they were helping others.
During a dental appointment, patients could not only learn about bone marrow donation, but also register to become a donor. Dentists could swab each patient who registers right before they begin cleaning or other dental work. During the appointment itself, dentists can share key talking points about the relative ease and minimal discomfort of bone marrow donation. Dentists could also distribute postage-paid kits to give to friends, roommates, and family members to register. Dental practices could mail in their cheek swabs consistently to a centralized clearinghouse.


Many dentists serve as hubs for their communities, and develop long-term relationships with their patients. Local dental practices could receive regional newsletters/posters sharing stories of lives that have been saved in their communities.


To create this campaign, funders need be identified. Initially, it would make sense to approach companies that are already in dentists' offices. Companies that give toothbrushes, toothpaste or other samples could sponsor this campaign, connecting healthy smiles with healthy communities. If future bone marrow recipients agreed to share their images, the sponsor could use their photo on packaging. In addition to any sales impact, it would demonstrate the value of local donor registration to consumers.


Before kicking off the campaign, next steps would be to:
- Identify costs to design and distribute materials (including posters, branded swab kits and brochures)
- Identify on-going operational costs (such as postage, creating regional content, swab kits, education for dentists)
- Quantify the potential market value and views for all collateral
- Develop frames for the campaign that appeal to patients, dentists and potential sponsors.


Which barrier(s) does your concept address?

  1. Fear
  2. Misunderstanding
  3. Time
  4. Feeling rushed

Which step(s) of the journey does your concept apply to?

  1. Awareness
  2. Registration
  3. Spread the word

Comments

Join the conversation and post a comment.

April 18, 2011, 07:43PM
Love this idea, Jennifer S.

Rather than a monetary reward for participation, what about social recognition? Perhaps in the waiting room, have an "I got swabbed" thank you board that includes pictures of all the potential donors (digital or Polaroids taken on site), along with some educational materials. If any of these folks become actual donors, create a special "we love our donor" display highlighting that person (including pics and a personal story if possible). This could help overcome the fear barrier - wow, my neighbors are doing this - and is surely a more interesting use of their time than reading People magazine. Several banks in my neighborhood have boards where they take/post pictures of all the dogs that come into the bank - it is surprising just how much traffic/attention those displays receive.
Debbie Pfeifer's reply to Debbie Pfeifer's comment
April 18, 2011, 07:52PM
One other thought - to get the ball rolling, the first pictures up could be of the dentist and all of his/her staff.
Jennifer S's reply to Debbie Pfeifer's comment
April 23, 2011, 05:40PM
Debbie, that's a great idea! It's very practical to implement, and creates positive reinforcement to register. If patients see that it's something many people are doing, they will be more likely to participate. When I asked the teller at the local DMV how many people she had registered to become organ donors, she said had no idea, and that she hadn’t thought about it before.
April 17, 2011, 06:04AM
As others have mentioned, this concept provides a brilliant use of the patient's time while they're reclining agape. I've also often wished for dentists to provide something mentally engaging on the ceiling to watch while I'm reclining and am fairly useless as a patient. The dentist's ceiling above the patient could be used to display priming incentives and/or an educational campaign (e.g., examples of patients in need of donors, information about the donation process, etc.).
April 16, 2011, 12:00AM
This is a great idea because of how little participation it takes from the potential donor. We are all compassionate and perform small acts of humanity everyday, but they're mostly those which present themselves to us in our daily routine: holding the door open for someone; offering an elderly person your seat on the train. By proffering a swab to people who are already seated and agape, the dentist is simply offering the patient a chance to perform a painless act of decency.

Top idea!
April 15, 2011, 04:16AM
Perfect registration opportunity. Plus since the dentist does most of the talking when you are in the chair, he or she could educate their patient about how important bone marrow testing is. Best of all the lecture is coming from a respected MD. Brilliant!
April 12, 2011, 01:16AM
When I first read the challenge the first thing I thought of was why not get asked to register when you get asked to become an organ-donor for license renewal or registry but this concept takes away an extra step that one would have to take – after agreeing to register, going to a health center to get swabbed. If my dentist educated me slightly, asked me to register and offered to swab me during my next appointment, I certainly would and I know many family and friends that would too!
April 05, 2011, 08:29PM
Just noticed this and love the idea! Really holds possibility for making it easier to access the tests.
March 25, 2011, 10:08PM
It would be nice to incorporate staff that aren't dentists into this process. I know I spend a lot of time waiting around, in the waiting room and dentist chair. Perhaps dental assistants or office staff could be blood marrow reps and visit with patients while they're waiting!
March 23, 2011, 01:57AM
Susan and Bo,

Great feedback-thank you!

You're right. It would be helpful to add in an incentive to get users to sign up, and to encourage them to donate if they ever get called. I'm struggling to determine a feasible/stretch-incentive to share with users who become donors. A lifetime of free insurance or dental services could be a a great incentive for donors.

Given the large volume of potential donors we'd like to acquire, am curious if we could build a cost-benefit model that creates an incentive that could be feasibly funded. What are your thoughts or recommendations?
March 22, 2011, 10:59PM
Well done on combining a few really important elements in the concept! You have the captive audience to hear about the importance of registering, the fact that they're hearing the details from a trained and (hopefully) trusted medical professional and they're already mentally prepared for proceedures involving their mouth. Great multi-barrier addressing! I think the idea of an added incentive would be great, and I'm wondering if this could be expanded?

Say that a person who registers gets 20% off their next visit - if they are asked to donate could they get free lifetime dental care? Simulating could you incentivise the dentist to participate by rewarding them with discounted insurance/lower taxes/VAT less equipment buying? Just some ideas, well done on a great concept!
March 22, 2011, 06:31PM
great idea! i think the key might be to provide strong incentives by placing either intrinsic reward (make the experience very, very satisfying for donors e.g. emphasize how valuable their registration is, for example by giving them examples of patients in need who successfully got bone marrow transplant) or extrinsic reward (e.g. financial incentives if this is possible at all -- swab your cheek and get 20% off the cost of your dental visit)
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