The Challenge
1023 followers
How might we better connect food production and consumption?
Concept
Discover Local
(Revised 5.19.11) Discover Local is a credit card that is designed to enhance the local producer's ability to create value for the customer, while increasing customer awareness and loyalty. Credit cards offer an amazingly simple yet effective means of connecting local producers and consumers by offering incentives to purchase locally sourced foods. In this respect, it is similar to the Chase Freedom card, which connects consumers to retailers.From a series of discussions with fellow OpenIDEO'ers, I created a concept map (click on second image above), which pairs Discover Local with several other concepts. Identified by challenge "themes," each set of ideas provides unique value propositions for consumers as well as producers.
Loyalty Program. (1) a point system or (2) cash-back. At this point we're leaning towards a point system, because it offers a strategic way to create further value, for both producers and consumers. It is worth considering the value of having a brand name such as Visa, as it would serve to increase credibility and as a corollary, consumer confidence.
Nate Rosenberg suggested to reward the "most loyal" members. Methinks this is an excellent build. Also, Arjan Tupan suggested that this program could have various levels (similar to the gold, platinum and black cards), which creates segments based on purchase patterns.
The system is a pull, as opposed to push. People respond powerfully to economic incentives. In fact, isn't this what economics is all about? It is unlikely that any program will see the light of day without an understanding of this idea.
Marketing. The possibilities here are powerful. Data collection is an essential element of Discover Local. Data => Knowledge => Power. For example, tracking and analytics can provide excellent information to retailers and producers, regarding the customer. Customer shopping patterns could identify new communities. The possibilities are limited only by one's imagination.
Marketing. The possibilities here are powerful. Data collection is an essential element of Discover Local. Data => Knowledge => Power. For example, tracking and analytics can provide excellent information to retailers and producers, regarding the customer. Customer shopping patterns could identify new communities. The possibilities are limited only by one's imagination.
This concept could combine powerfully with other concepts such as "Celebrating Imperfection" or "50 within 50." (See second diagram)
Purchase Management & Information. The card's online interface could enable participating customers to track and view their food purchases through an online tracking and management system. Here, there is potential to link the concept to the Eatcyclopedia, by Sina Mossayeb.
The "Building Transparency App" by Louise Wilson clearly outlines the heart of several of these concepts, which is information management and access, as well as a data collection and storage through cloud technology. Thus it is quite possible to imagine several of these concepts working simultaneously. In fact, for what it is worth, this is how I prefer to think about Discover Local.
Purchase Management & Information. The card's online interface could enable participating customers to track and view their food purchases through an online tracking and management system. Here, there is potential to link the concept to the Eatcyclopedia, by Sina Mossayeb.
The "Building Transparency App" by Louise Wilson clearly outlines the heart of several of these concepts, which is information management and access, as well as a data collection and storage through cloud technology. Thus it is quite possible to imagine several of these concepts working simultaneously. In fact, for what it is worth, this is how I prefer to think about Discover Local.
Interface. The concept parallels the recent proliferation in Internet-enabled devices. Thus it can be thought of as a tool that is in close contact with the customer. In bridging the gap between food purchasing and personal finance, between local food and health awareness, Discover Local appeals to a diverse base, with varying needs. It is easily accessible at the point of purchase, in the office, and in the home.
Storytelling. The central idea of the challenge, and this idea, is closing the gap between production and consumption patterns. Creating an enjoyable, visually-based, informative online experience is a crucial component to the program's ultimate impact.
Measuring the program's effectiveness, and presenting it prominently through various communication channels will generate more interest and participation. For example, on my way to work I drive by an American Heart Association billboard that tallies the number of smoking-related deaths on a digital counter. I distill this large number into a more personally meaningful, digestible form by thinking about loved ones who happen to smoke.
What happens if an individual can clearly see how his or her purchase patterns directly relate to some larger purpose? Is there a benchmark, or goal, that would be a meaningful achievement?
Subscriptions. In Adaptive Distribution concept, I devised a subscription for food purchasing. Specifically, if customers order their repeat purchases (such as milk) in advance, they can save money while producers can better predict demand, thus reducing waste. (I can't seem to let go of this idea!)
Card Background Imaging. James McBennett suggested that customers select the background of the card, from the work of local photographers. Clearly, the theme would relate to local food. Perhaps the "community favorites" from a local photography competition would determine the final backgrounds?
Channels. Discover Local accommodates a variety of sales channels, including retail chains, food trucks, entrepreneurs and direct. (see first diagram, above)
A couple of people mentioned https://squareup.com/ and I don't think this concept would be complete without mentioning it. It offers several advantages, for both sellers and consumers.
Scalability and Standards. What is local? This is a question that must be answered by local experts. For starters, I'll suggest looking at another concept: "50 Within 50." Labeling is a key aspect of the program's continuing success.
Standards such as "USDA Organic" signal quality to the customers. In this sense, "Discover Local" labels could serve as a branding element that customers use to associate with locally sourced food products. The following point is powerfully subtle, so I'll put it in bold italics: Food producers that are motivated to enroll in the Discover Local program may alter their practices to participate. The program sets the desired standards; the market reacts. So, could this concept be a mechanism through which the desired behavior, or quality, is achieved? Can we combat childhood obesity? What are the most critical issues, where incentives can shape purchase patterns?
Scalability and Standards. What is local? This is a question that must be answered by local experts. For starters, I'll suggest looking at another concept: "50 Within 50." Labeling is a key aspect of the program's continuing success.
Standards such as "USDA Organic" signal quality to the customers. In this sense, "Discover Local" labels could serve as a branding element that customers use to associate with locally sourced food products. The following point is powerfully subtle, so I'll put it in bold italics: Food producers that are motivated to enroll in the Discover Local program may alter their practices to participate. The program sets the desired standards; the market reacts. So, could this concept be a mechanism through which the desired behavior, or quality, is achieved? Can we combat childhood obesity? What are the most critical issues, where incentives can shape purchase patterns?
Practical Considerations. Huw Griffiths, Arjan Tupan and Vincent Cheng offered some excellent suggestions and considerations regarding the design of the card in terms of credit allowances. Despite the benefits of partnering with a companies such as Visa or Mastercard, there are practical drawbacks such as the fees, and acceptance.
Concept builds
(see above)
What actions would need to be taken to turn this idea into a reality?
The success of this program ultimately depends on balancing incentives with costs.
What suggestions would you have for potential sources of funding for the development of this project?
The government can be instrumental in catalyzing this program, particularly if the intent is to educate the public regarding the link between consumption choices and the impact on health.
Virtual team
(not in any particular order)
Johan Löfström
Arjan Tupan
Meena Kadri
Kanika Gupta
James McBennett
Huw Griffiths
Louise Wilson
Sean Hewens
Vincent Cheng
Maia Smith
Nate Rosenberg
Ian White
Jennifer Tam
Sina Mossayeb
Sam Fankuchen
Audrey Barnes
Quyen Nguyen
Johan Löfström
Arjan Tupan
Meena Kadri
Kanika Gupta
James McBennett
Huw Griffiths
Louise Wilson
Sean Hewens
Vincent Cheng
Maia Smith
Nate Rosenberg
Ian White
Jennifer Tam
Sina Mossayeb
Sam Fankuchen
Audrey Barnes
Quyen Nguyen
24 Evaluations so far
The community is currently evaluating this concept.
Login to evaluate this concept and to see the results.
Login to evaluate this concept and to see the results.
1
How effectively do you think that this concept reconnects food consumers and producers?
| It would reconnect food consumers and producers strongly | |
| It would somewhat reconnect food consumers and producers | |
| It would not significantly reconnect food consumers and producers |
2
How scalable is this idea across communities and geographies?
| This concept can be scaled across many communities | |
| This concept will take a fair bit of work to build and scale | |
| This concept is not particularly scalable |
3
How quickly could this concept be impactful?
| This concept could happen today | |
| This concept could happen soon with some work | |
| I struggle to see this happening in a reasonable timeframe |
4
How original is this concept?
| This concept is extremely original | |
| This concept has some original aspects | |
| This concept already exists |
5
Overall, how do you feel about this concept?
| This concept rocked my world – it’s brilliant | |
| I liked this concept but preferred others | |
| This concept didn’t get me overly excited |
Comments
May 25, 2011, 08:48AM
William Donovan's reply to Tom Hulme's comment
May 26, 2011, 02:09PM
May 24, 2011, 08:12AM
Louise Wilson's reply to Tom Hulme's comment
May 24, 2011, 09:21PM
Arjan Tupan's reply to Tom Hulme's comment
May 25, 2011, 06:58AM
William Donovan's reply to Tom Hulme's comment
May 26, 2011, 02:05PM
May 20, 2011, 04:23PM
Louise Wilson's reply to Tom Hulme's comment
May 24, 2011, 09:23PM
Arjan Tupan's reply to Tom Hulme's comment
May 25, 2011, 06:57AM
May 24, 2011, 01:37PM
May 17, 2011, 03:22AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:37AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:38AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:43AM
kanika gupta's reply to Tom Hulme's comment
May 22, 2011, 08:27AM
kanika gupta's reply to Tom Hulme's comment
May 22, 2011, 08:27AM
kanika gupta's reply to Tom Hulme's comment
May 22, 2011, 08:29AM
May 20, 2011, 12:48AM
May 13, 2011, 10:48AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 13, 2011, 05:36PM
Huw Griffiths's reply to Tom Hulme's comment
May 18, 2011, 10:16PM
April 26, 2011, 06:14AM
Louise Wilson's reply to Tom Hulme's comment
April 26, 2011, 08:55AM
Sean Hewens's reply to Tom Hulme's comment
April 26, 2011, 03:14PM
Louise Wilson's reply to Tom Hulme's comment
April 26, 2011, 03:49PM
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 04:26PM
Vincent Cheng's reply to Tom Hulme's comment
April 26, 2011, 04:31PM
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 06:13PM
Maia Smith's reply to Tom Hulme's comment
April 28, 2011, 08:47PM
Kirk Soderstrom's reply to Tom Hulme's comment
April 29, 2011, 02:58AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:49PM
May 18, 2011, 03:52AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:47PM
May 15, 2011, 11:58PM
Kirk Soderstrom's reply to Tom Hulme's comment
May 17, 2011, 09:52PM
May 15, 2011, 11:49PM
May 13, 2011, 08:56AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 13, 2011, 05:39PM
Jennifer Tam's reply to Tom Hulme's comment
May 15, 2011, 05:55PM
May 13, 2011, 03:29PM
Kirk Soderstrom's reply to Tom Hulme's comment
May 13, 2011, 05:02PM
James McBennett's reply to Tom Hulme's comment
May 15, 2011, 03:18PM
May 13, 2011, 05:02PM
May 13, 2011, 09:36AM
May 05, 2011, 04:06AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 06, 2011, 11:11PM
April 26, 2011, 08:57AM
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 06:21PM
Sam Fankuchen's reply to Tom Hulme's comment
May 02, 2011, 12:43AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 02, 2011, 01:23AM
Audrey Barnes's reply to Tom Hulme's comment
May 02, 2011, 02:07AM
Kirk Soderstrom's reply to Tom Hulme's comment
May 02, 2011, 05:55AM
Audrey Barnes's reply to Tom Hulme's comment
May 03, 2011, 01:36AM
April 26, 2011, 03:27AM
Quyen Nguyen's reply to Tom Hulme's comment
April 26, 2011, 03:28AM
Kirk Soderstrom's reply to Tom Hulme's comment
April 28, 2011, 07:02PM
April 26, 2011, 03:18AM
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 05:03AM
Louise Wilson's reply to Tom Hulme's comment
April 26, 2011, 08:53AM

New here?







