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The Challenge

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How might we better connect food production and consumption? Read the challenge brief

Concept

Discover Local

(Revised 5.19.11) Discover Local is a credit card that is designed to enhance the local producer's ability to create value for the customer, while increasing customer awareness and loyalty.
Credit cards offer an amazingly simple yet effective means of connecting local producers and consumers by offering incentives to purchase locally sourced foods. In this respect, it is similar to the Chase Freedom card, which connects consumers to retailers.

From a series of discussions with fellow OpenIDEO'ers, I created a concept map (click on second image above), which pairs Discover Local with several other concepts. Identified by challenge "themes," each set of ideas provides unique value propositions for consumers as well as producers.

Loyalty Program. (1) a point system or (2) cash-back. At this point we're leaning towards a point system, because it offers a strategic way to create further value, for both producers and consumers. It is worth considering the value of having a brand name such as Visa, as it would serve to increase credibility and as a corollary, consumer confidence.

Nate Rosenberg suggested to reward the "most loyal" members. Methinks this is an excellent build. Also, Arjan Tupan suggested that this program could have various levels (similar to the gold, platinum and black cards), which creates segments based on purchase patterns.

The system is a pull, as opposed to push. People respond powerfully to economic incentives. In fact, isn't this what economics is all about? It is unlikely that any program will see the light of day without an understanding of this idea.

Marketing. The possibilities here are powerful. Data collection is an essential element of Discover Local. Data => Knowledge => Power. For example, tracking and analytics can provide excellent information to retailers and producers, regarding the customer. Customer shopping patterns could identify new communities. The possibilities are limited only by one's imagination.

This concept could combine powerfully with other concepts such as "Celebrating Imperfection" or "50 within 50." (See second diagram)

Purchase Management & Information. The card's online interface could enable participating customers to track and view their food purchases through an online tracking and management system. Here, there is potential to link the concept to the Eatcyclopedia, by Sina Mossayeb.

The "Building Transparency App" by Louise Wilson clearly outlines the heart of several of these concepts, which is information management and access, as well as a data collection and storage through cloud technology. Thus it is quite possible to imagine several of these concepts working simultaneously. In fact, for what it is worth, this is how I prefer to think about Discover Local.

Interface. The concept parallels the recent proliferation in Internet-enabled devices. Thus it can be thought of as a tool that is in close contact with the customer. In bridging the gap between food purchasing and personal finance, between local food and health awareness, Discover Local appeals to a diverse base, with varying needs. It is easily accessible at the point of purchase, in the office, and in the home.

Storytelling. The central idea of the challenge, and this idea, is closing the gap between production and consumption patterns. Creating an enjoyable, visually-based, informative online experience is a crucial component to the program's ultimate impact.

Measuring the program's effectiveness, and presenting it prominently through various communication channels will generate more interest and participation. For example, on my way to work I drive by an American Heart Association billboard that tallies the number of smoking-related deaths on a digital counter. I distill this large number into a more personally meaningful, digestible form by thinking about loved ones who happen to smoke. 

What happens if an individual can clearly see how his or her purchase patterns directly relate to some larger purpose? Is there a benchmark, or goal, that would be a meaningful achievement?

Subscriptions. In Adaptive Distribution concept, I devised a subscription for food purchasing. Specifically, if customers order their repeat purchases (such as milk) in advance, they can save money while producers can better predict demand, thus reducing waste. (I can't seem to let go of this idea!)

Card Background Imaging. James McBennett suggested that customers select the background of the card, from the work of local photographers. Clearly, the theme would relate to local food. Perhaps the "community favorites" from a local photography competition would determine the final backgrounds?

Channels. Discover Local accommodates a variety of sales channels, including retail chains, food trucks, entrepreneurs and direct. (see first diagram, above)

A couple of people mentioned https://squareup.com/  and I don't think this concept would be complete without mentioning it. It offers several advantages, for both sellers and consumers.

Scalability and Standards. What is local? This is a question that must be answered by local experts. For starters, I'll suggest looking at another concept: "50 Within 50." Labeling is a key aspect of the program's continuing success.

Standards such as "USDA Organic" signal quality to the customers. In this sense, "Discover Local" labels could serve as a branding element that customers use to associate with locally sourced food products. The following point is powerfully subtle, so I'll put it in bold italics: Food producers that are motivated to enroll in the Discover Local program may alter their practices to participate. The program sets the desired standards; the market reacts. So, could this concept be a mechanism through which the desired behavior, or quality, is achieved? Can we combat childhood obesity? What are the most critical issues, where incentives can shape purchase patterns?

Practical Considerations. Huw GriffithsArjan Tupan and Vincent Cheng offered some excellent suggestions and considerations regarding the design of the card in terms of credit allowances. Despite the benefits of partnering with a companies such as Visa or Mastercard, there are practical drawbacks such as the fees, and acceptance.

Concept builds

(see above)

What actions would need to be taken to turn this idea into a reality?

The success of this program ultimately depends on balancing incentives with costs.

What suggestions would you have for potential sources of funding for the development of this project?

The government can be instrumental in catalyzing this program, particularly if the intent is to educate the public regarding the link between consumption choices and the impact on health.

Virtual team

(not in any particular order)


Johan Löfström
Arjan Tupan
Meena Kadri
Kanika Gupta
James McBennett
Huw Griffiths
Louise Wilson
Sean Hewens
Vincent Cheng
Maia Smith
Nate Rosenberg
Ian White
Jennifer Tam
Sina Mossayeb
Sam Fankuchen
Audrey Barnes
Quyen Nguyen

1

How effectively do you think that this concept reconnects food consumers and producers?

It would reconnect food consumers and producers strongly
It would somewhat reconnect food consumers and producers 
It would not significantly reconnect food consumers and producers 
2

How scalable is this idea across communities and geographies?

This concept can be scaled across many communities 
This concept will take a fair bit of work to build and scale
This concept is not particularly scalable 
3

How quickly could this concept be impactful? 

This concept could happen today
This concept could happen soon with some work
I struggle to see this happening in a reasonable timeframe
4

How original is this concept?

This concept is extremely original
This concept has some original aspects
This concept already exists
5

Overall, how do you feel about this concept?

This concept rocked my world – it’s brilliant
I liked this concept but preferred others
This concept didn’t get me overly excited
1

How effectively do you think that this concept reconnects food consumers and producers?

2

How scalable is this idea across communities and geographies?

3

How quickly could this concept be impactful? 

4

How original is this concept?

5

Overall, how do you feel about this concept?

6

Thanks so much for your input - if there is anything that you think we should be aware of feel free to submit it below. These comments will not be public - if you would like to leave comments for the concept author please do in the Comment box below...

Comments

Join the conversation and post a comment.

May 25, 2011, 08:48AM
Hi Kirk -

I was sat with a representative of a growers association in Queensland as she worked through your concept - she absolutely loved the potential to help farmers. In a discussion we had afterwards we discussed the idea of enabling the card owner to choose projects that they would like to support with their points / interest. We imagined a Kickstarter type interface which would engage users in making a decision - similar to the Waitrose Community Matters scheme in the UK which you can read about here: http://weijiblog.com/?s=waitrose

I thought that you might be interested in hearing these builds...

Congrats on a wonderful concept
Tom
William Donovan's reply to Tom Hulme's comment
May 26, 2011, 02:09PM
Initially I thought this was just another loyalty card thing. However after unpacking what this card meant for the people who would use it, and receive the benefits I realised that it had huge potential and great appeal for the farmers and the grower groups as well.

Great idea and if the bank didn't sponsor it I'm sure there are a few large investors out there that have a personal connection with the land that would get behind a concept like this that supporting farmers the the future of food.
May 24, 2011, 08:12AM
Kirk, in terms of loyalty programme, why not have card types similar to the gold, platinum and black cards (and what have you). Maybe spending a certain amount of money with the card on local food can get you an upgrade of card-type, giving you access to exclusive food production (locally grown wagyu, special vegetables) or other incentives (VIP access to food festivals, table with discount in exclusive restaurants that serve local food).

As for partners, I think producer's associations and indeed a corporation like Visa could be the obvious ones. What you have to keep in mind with partnering with a credit card company is the fees they charge sellers and acceptance. I think Visa and Eurocard/Mastercard are generally best at that, but Diner's Club just sounds so right for this one.

Also, creating a community around the card seems like a great idea. Air France/KLM have a runners community around their Flying Blue program. They sponsor running events, and have special access and services around them for members. Think, again, food festivals, recipes from top chefs, cooking masterclasses, farm visits.
Louise Wilson's reply to Tom Hulme's comment
May 24, 2011, 09:21PM
Arjan, you are always full of amazing bits of information! I've learnt a lot from your comment!
Arjan Tupan's reply to Tom Hulme's comment
May 25, 2011, 06:58AM
Oh, wow, thanks Louise. A bit of a cyberblush here, now.
William Donovan's reply to Tom Hulme's comment
May 26, 2011, 02:05PM
I helped work on this idea in Brisbane the other week and to continue with the 'local' theme, a local area bank (in Queensland the Bendigo Bank) would have better marketing appeal for the people changing over to the card, keeping that local feeling.
May 20, 2011, 04:23PM
In London, we have the oyster card that allows transport on underground (metro) + trains + bus etc. A majority of Londoners hold this in their pocket from the youngest kids to the oldest pensioners, a larger audience than the credit card. In the last few years Barclays partnered with to make a credit + debit + oyster all-in-one card.
http://www.techdigest.tv/barclaycard-onepulse.jpg

Taking out my wallet to see my various cards, what other cards could this concept be applied to?? Transport card, Gym card, Work/Student ID card.
Louise Wilson's reply to Tom Hulme's comment
May 24, 2011, 09:23PM
General loyalty cards.... coffee credits, Boots 'advantage' points... good idea, James, there are plenty of other cards that the concept can be applied to
Arjan Tupan's reply to Tom Hulme's comment
May 25, 2011, 06:57AM
In Paris we had a similar thing, the Navigo. Public transport and bike rental (Velib', an amazing system, especially for a Dutchie). These could easily be extended. That would be a great concept.
May 24, 2011, 01:37PM
Incentivising ideas : if I did just get my Discover Local card, i would be more inclined to use it if I could somehow see statistics from the "top 10 users in my region" (perhaps remove identification so you cannot see their names but only their shopping patterns)

If I could form or join an informal and virtual "group" in my area or with a special interest (see Kiva.orgs user groups) the users can probably on facebook or another social forum give advice to each other on bargains and what time of week it is best to shop, to get freshest produce that just got delivered to my closest shop.

Perhaps getting groups to create informal second-hand-markets for coupons? and helping eachother out to find temporary bargains.

Perhaps shop-owners will be able to recognize a couple of the card-users that recommend certain type of in-season crops that generally are not selling so much, if there was functionality to discover the pattern of these groups, what they recommend to each other. (Identifying who is the early-adopter and spreading the good rumours?)
(i think I will copy this part and post on Louises TransparenceyApp, maybe this idea is relevant in her project aswell?)

---
And i want to address one concern that I have about the cash-back : the other customers would maybe start to question why they need to pay higher price. And there is a risk that the shop just raise their price 5 dollars on an item that they will put a 5 dollar discount on. Do you understand?
So I would much more want to join the point-collection on a card along with another related type of service or benefit, such as the Bus-card that I proposed in my old concept.

I like your concept, but feel that there are a few parts that could make the whole system fail and become "abandon-ware", if you are not aware and prepared to tackle its potential downsides.
May 17, 2011, 03:22AM
How about offers on this card the way sosasta offers deals in India or taste card which offers discount in resturants? And could it also mean, you have something in return for the restaurant making food from the local produce? This is just a very rough idea but something that can eb thought about
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:37AM
This is an interesting approach; a good one. I suppose that if restaurants participated in the program, it could distinguish itself as a restaurant that sources food locally. There is certainly an awareness
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:38AM
This is an interesting approach; a good one. I suppose that if restaurants participated in the program, it could distinguish itself as a restaurant that sources food locally. There is certainly an awareness
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:43AM
(Umm... so I was having trouble with Internet. Let's try this one last time. Full response =)

This is an interesting approach; a good one. I suppose that if restaurants participated in the program, it could distinguish itself as a restaurant that sources food locally. There is certainly an awareness factor that extends beyond the card's incentives. For example, in the U.S., I sometimes look for organic foods that meet the USDA's rigorous standards; I associate the label with quality. Ideally, searching for a "Discover Local" label on restaurants or other sales channels (food trucks, retail chains, or direct) signals a minimum standard of quality, and definition of what "local" means.
kanika gupta's reply to Tom Hulme's comment
May 22, 2011, 08:27AM
well definitely what you are saying will be a both way channel and I agree awareness cum card's incentives. Most resturants operate at a huge margin and for them to participate in such a cause is not going to be a difficult problem. But how can we develop further on this? Can we also define local through this card to people who donot understand or associate the value put behind local. There is a huge gap in the community where people care for cheaper the better rather than healthier the better...
kanika gupta's reply to Tom Hulme's comment
May 22, 2011, 08:27AM
well definitely what you are saying will be a both way channel and I agree awareness cum card's incentives. Most resturants operate at a huge margin and for them to participate in such a cause is not going to be a difficult problem. But how can we develop further on this? Can we also define local through this card to people who donot understand or associate the value put behind local. There is a huge gap in the community where people care for cheaper the better rather than healthier the better...
kanika gupta's reply to Tom Hulme's comment
May 22, 2011, 08:29AM
there is another thing late night supper clubs serving healthy food or low carb food associated with this card... because late night after an evening out tends to mean unhealthy french fries....
May 20, 2011, 12:48AM
Participants at the Ideas Festival in Queensland got excited about this one! Areas discussed in our workshops that you might like to explore further – a supporting site to highlight the issues being raised by card usage and provide an avenue for positive story-telling and endorsement by known local food champions. Bring on the builds!
May 13, 2011, 10:48AM
Hi Kirk

Great simple idea. From my experience a few years ago with retail systems, I think that there are a range of technical issues for different types of retailers that would need to overcome. Here are some thoughts on how to might overcome them:

1. Major supermarkets with a loyalty scheme and a credit card offering: Easiest for them to introduce since they should have most of the data at the right level of granualrity associated with an individual customer that I think that you may need, and they have the systems to pull it together. They should be able to calculate which products qualify for your cash back, and pass that information on to their credit card supplier to provide you with your cash back. They may just need to add a source / location code to their product database if they dont already have that info.

2. Primary Producers selling directly to the public: For these folks I'd suggest that they register with your credit card issuer (i.e. Visa, Mastercard, Amex) that 100% of their goods should attract the cash back if purchased in the right location. they would then just apply some business rules around the Primary Producers merchant identifying number to apply the cash back to the customers account.

3. Other retailers: (not 1 or 2) Trickier. The issue is that they will probably not able to make the connection between the detail of what you buy, who you are and your method of payment with their basic point of sale systems. They just send the request for the full payment to the credit card company for what to them is an anonymous customer. The solution for this group of retailers, and all retailers, could be enabled by the Point of Sale manufacturers adding in functionality to their terminals to work out if a discount should apply, and then sending that information "piggy backed" on the credit card transaction file to the credit card issuer (so then use solution 2). Major global point of sale firms include NCR, Verifone, Ingenico etc. Again their product database behind the point of sale would need a source / location code. (although in the future QR codes might carry this info on the individual product)

Hope the above helps you figure out a "back office architecture" to support your idea
Kirk Soderstrom's reply to Tom Hulme's comment
May 13, 2011, 05:36PM
Huw, your insights and experience are compelling. The back office architecture-- the detail-- is what would make this work.

Most likely, the design of the model will be a negotiation from the specific needs and circumstances of each party. I'm going to see if OpenIDEO has some of this information. I'll post it here, and we'll take a look at these issues soon...
Huw Griffiths's reply to Tom Hulme's comment
May 18, 2011, 10:16PM
Hi Kirk, thanks for the acknowledgement in the revised proposal. I would say at this stage you should move the line about architecture to the bottom of the list thought - I dont see it as a key point to sell the idea, but its there to say that despite the complex nature of current retail and payment systems, a back end solutions should be possible and should not be seen as a show stopper for this idea. I provided some more thoughts on architecture for Louise’s idea as well, and agree that these ideas could support each other.

I would agree that Points are maybe a better idea than a fixed % discount. Points give you more flexibility in being able to have a supplier decide to give away more points with there product as part of a marketing promotion etc. I worked on the launch of one of the UK’s leading loyalty schemes Nectar.com in 2002, so if you need to know more details about that sort of scheme just ask.
April 26, 2011, 06:14AM
I really like the concept. The challenge would be to finance the 5% discount. Could you elaborate a bit (with a link) what the Chase Freedom card does?
Louise Wilson's reply to Tom Hulme's comment
April 26, 2011, 08:55AM
Good comment, Arjan. It would probably need a large banking corporation to take the step as a PR and marketing plunge! Whoever does take this on, however will pave the way for future banks. We need more banks to take responsibility for creating a sustainable future
Sean Hewens's reply to Tom Hulme's comment
April 26, 2011, 03:14PM
A real world example to build from might be the Working Assets credit card: http://www.workingassets.com/About.aspx

It's a bit less direct than what Kirk proposes, but Working Assets claims the following: "The donations we generate go to nonprofit organizations working for civil rights, economic and social justice, voting rights, peace and international freedom, and the environment."

Worth noting that Working Assets only donates 1% to these charities. I wonder if this is less a reflection of their altruism then the realistic % that they can donate and still afford to compete in the tight margin environment of the credit card game.
Louise Wilson's reply to Tom Hulme's comment
April 26, 2011, 03:49PM
Competition is hard, especially in this environment. Good thinking, Sean, it's good to be realistic with the approach.
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 04:26PM
Here's the link for the Chase Freedom card: https://www.chase.com/online/Credit-Cards/Card_DCHP.htm

Essentially, the card encourages customers to purchase from certain retailers. Your online account tracks this, building up credit that you can cash in later. (Maybe Louise's "Local $" could plug in here? =)

The advantage for businesses is increased sales, and marketing. The disadvantage is decreased margins (more on this below).

@Sean, I like this approach. The 5% may be unrealistic. More studies would have to be conducted, and it would be worth looking at regional banks and local chains...making everything local.

There are disadvantages, and it is always important to consider them. My thinking behind this is how to encourage folks to purchase locally produced goods, and broaden the reach of local producers.

The increased sales volume would have to counter reduced margins. However, I would like to think of any solution as part of a broader movement. Contracts currently limit the competitive ability (and profitability) of local producers and local retailers. Battling raw economic forces is tremendously difficult, but we know that an increasing demand for "local" exists, and that folks will pay the premium for it (think Whole Foods). A well designed credit card may help all parties achieve their goals.
Vincent Cheng's reply to Tom Hulme's comment
April 26, 2011, 04:31PM
I think you've have hit the nail on the head with the importance of figuring out how to realistically finance such a scheme.

Sean, great example with Working Assets. 1% is generally the standard max. rewards/cashback/donation amount that credit card companies can support.

However, there are examples of greater %'s if other revenue increasing mechanisms can be found. For example, Amazon offers a card that gives 3% back on Amazon purchases (since this encourages future purchases, represents a minority of charges, all rewards are encouraged to be redeemed at Amazon, & is doable at their scale). Another example, Fidelity Investments & American Express partnered to offer a card providing 2% cashback on all purchases (possible because 1) American Express charges merchants higher fees, which is why some merchants accept all credit cards except American Express, and 2) Fidelity requires this cashback to be deposited directly into a Fidelity investment account to receive the 2% rate (which means more business for Fidelity, particularly when many of these accounts are retirement accounts, which people hold for decades).

I think it'd be difficult to offer a meaningfully greater incentive directly through the credit card companies, though there are small ways to generate some additional revenues (for example credit card companies offer finder's fees for organizations offering affiliate cards, as this is customer acquisition marketing for them).

Another approach may be to bypass the credit card companies, either directly by offering a loyalty card/system separately, or indirectly by integrating it into alternative credit card processing mechanisms: for example, SquareUp ( http://squareup.com/ and other emerging competitors) that makes it easy for anyone (such as local farmers) to accept credit card payments for low fees just using their phone and a free scanner, while avoiding the high investment costs associated with merchant accounts & traditional processing equipment. It would be an interesting play for SquareUp to let people set up their own loyalty programs on its system (thus increasing revenue for both the local businesses & SquareUp).
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 06:13PM
@Vincent. Loyalty is a built-in aspect of the concept, and I like your critical evaluation of the concept. Perhaps by getting enough participants, the solution may look more like Amazon's, rather than a credit card per-se. However, a brand name such as Visa adds a degree of credibility...

Thanks also for the feedback on the %'s. Great explanations!
Maia Smith's reply to Tom Hulme's comment
April 28, 2011, 08:47PM
It seems that in order to implement any of these ideas, it would be useful to form some sort of local food membership organization (Maybe by State or Nationwide) or suggest this to orgs that already exist (Queesnland Farmers Federation, or the Australian Farmers Market Association)

Building on the ideas above, it would be possible to..

1. Form a nationwide/regional partnership org of local farmers that could apply as a 501c3 and get a percentage through affinity cards (http://en.wikipedia.org/wiki/Affinity_credit_card) or as a Charity that receives a donation through the Visa/Mastercard/Chase etc Foundation. This would require that farmers and partnership org promote the card at local farmers markets etc. Rewards could be distributed back to members, pay for conferences, general marketing, or maybe something like Kirk's Farmers Marketing Institute http://openideo.com/open/localfood/concepting/concept-514-farmers-marketing-institute/)

The downside is that this isn't very direct for local producers or those that use the credit card.

2. (Build on #1). If these orgs accept credit cards (perhaps through a company like Square), members could get extra points, or other rewards on certain credit cards for buying through local farmers that participate in the partnership organization (above).

3. Localized loyalty programs through a company like Square. Perhaps Square would be interested in loyalty programs that give customers points back within their Square Account (rather than linked directly to their bank account). Square gets the benefit of signing up additional users and holding money in their system.

This might be an incentive for Square and the local business to split the discount or otherwise share the incentive. As Kirk suggested, this currency could be something like Louise's Local $ Concept: http://openideo.com/open/localfood/concepting/the-local-/.

4. Maybe there's a possibility of partnering with a company like Whole Foods?

Definitely some interesting possibilities here. I would be interested in hearing others' thoughts on this...
Kirk Soderstrom's reply to Tom Hulme's comment
April 29, 2011, 02:58AM
We're well over the threshold where I feel like I have any ownership of this idea! Nice builds.

I'm a proponent of utilizing existing resources (organizations in this case), and the point system could keep revenue within locally produced foods. I like this angle.

I'm thinking of this idea as a Lego that can be part of a larger program or system. For example:

- With "Closing the Farmers Loop" (http://openideo.com/open/localfood/concepting/closing-the-farmers-market-loop/), the card could be the means of identifying customers for the text message notification (for leftover goods).
- With "Adaptive Distribution" (http://openideo.com/open/localfood/concepting/adaptive-distribution/), regular subscribers could get a discount at local farmers markets with the card.
- With "Get Paid for your Organic Food Waste" (http://openideo.com/open/localfood/concepting/get-paid-for-your-organic-food-waste/), credits or points could be added so that you can buy local food.

And the list goes on...

(I don't seem to be getting away from the concepting phase!)
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:49PM
Hey guys, I revised this concept quite a bit. Am curious to hear your thoughts. :)
May 18, 2011, 03:52AM
This idea inspires me. Here is how I would build on it:

Loyalty Points. Make points cumulative across all vendors at the farmer's market. Instead of cash rewards, provide exclusive benefits for the most-loyal members. For example, members that earn the most points get invitations to tours of the farm, special dinners using farmer's products, or access to exclusive "first of the season/buy before the rest" events.

An app, instead of a card. I see this as a smartphone app similar to Square (https://squareup.com/), which I have started to see at some farmer's markets. After you pay, the vendor asks "Would you like us to email you with what we will have next week?", and the customer can type their email into the smartphone and automatically start accumulating points.

A platform for market organizers. The app could include a back-end platform for market organizers with marketing tools, including points totals, email and social media tools, etc. Customers could visit the market's website to learn more about the farmers, see their points, and sign-up for notifications.
Kirk Soderstrom's reply to Tom Hulme's comment
May 18, 2011, 05:47PM
Thanks Nate! I really like your build on the points; rewarding the "most loyal" members is a great idea.

Square-up is perfect for a variety of sellers. Whether it is a card or app, the concept would be essentially the same. Older folks may still prefer to use a card, whereas younger participants prefer an app.

The value-add of this concept, then, is the holistic program and database, which would create value for various groups, from the supply chain to the end customer. The power is in connecting the shopping experience and payment information to an online database that creates an array of marketing opportunities for the local producers and entrepreneurs.

Later today, I'll make the revisions. Thanks!
May 15, 2011, 11:58PM
Combined with #1 (I am not from far away), and maybe, rather than cash, as credit on like goods (which will cost less to deliver), but … as with #1 – how to identify local/seasonal/organic/low food miles at point of sale and what about reconcilliations across the stores purchased and redeemed?
Kirk Soderstrom's reply to Tom Hulme's comment
May 17, 2011, 09:52PM
Ian, thanks for the suggestion of linking this with "I am not from far away." (I'll make sure to credit you on here tonight)

I entertained the idea of overlapping this concept with several others; the beauty is in the ability to use this concept as a lighting rod to realize other concepts. (see the info-graphic above) By doing so, there is an interesting effect. In the same image I tried to associate the overlap with the 5 themes...
May 15, 2011, 11:49PM
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May 13, 2011, 08:56AM
Way to go on making the Shortlist on the Local Food Challenge! Selecting 20 concepts out of over 600 was a tough job and we're excited to have you move through to the Refinement Phase. You can get a low-down on how the phase works over on Field Notes: http://bit.ly/refine_lowdown

Basically over the next 10 days we'd like you to further fine-tune your idea. You might explore opportunities and challenges to implementation, visualise further, expand on engagement strategies or connect various dots and details that would assist bringing your concept into fruition.

If you hit the Update This button on the right of your post, you'll see we've added 5 new fields to help you refine: Concept Builds, Actions, Project Partners, Funding Sources and Virtual Team. Check them out and feel free to keep updating your post throughout the phase – based on feedback and collaboration with fellow OpenIDEATORS and your own ideating goodness!
Kirk Soderstrom's reply to Tom Hulme's comment
May 13, 2011, 05:39PM
After I graduate today, I'll roll my sleeves up!
Jennifer Tam's reply to Tom Hulme's comment
May 15, 2011, 05:55PM
Congratulations on graduation Kirk!!! Yay for getting your life back ;)
May 13, 2011, 03:29PM
Could make a range of image backgrounds to the card using images of farmers, growing, food etc. and posting these above.

You could make the Kangaroo a mascot or another animal, showing the Kangaroo in the background images of various local food photographs.
Kirk Soderstrom's reply to Tom Hulme's comment
May 13, 2011, 05:02PM
Cool add. Customers can select their background from local photographers...
James McBennett's reply to Tom Hulme's comment
May 15, 2011, 03:18PM
That's an even better add! Nice!
May 13, 2011, 05:02PM
Once things cool off this weekend I'll push this idea forward...with your contributions, of course.
May 13, 2011, 09:36AM
Clubbing this idea with Louise's bar code app idea where the information is provided could sort the details of how to implement it. Since the bar code would carry all the necessary information, the problem of finding what is locally grown can be sorted.
May 05, 2011, 04:06AM
so admittedly someone might have said this and i missed it, BUT, perhaps the local currency tracker can be integrated into an app (like Eatcyclopedia [http://bit.ly/h1H5Pi] or some others on here), whereby you buy credit and you fill it up, and then redeem it via SMS or SmartPhone app. Just a thought.
Kirk Soderstrom's reply to Tom Hulme's comment
May 06, 2011, 11:11PM
Good idea...I've been championing (or at least trying to!) the idea of integrating it with other ideas... to create something new. For some reason, "points" and "credit" seem to motivate other behaviors quite effectively. I really like the Eatcyclopedia too, particularly if it could be linked with purchase patterns. It could analyze your diet and make recommendations. (I know this isn't what you had in mind...I'm just entertaining the thought of combining these 2 ideas)
April 26, 2011, 08:57AM
Great build on my Local $, Kirk. I totally support it and would love it see it happen. Could we keep the Local $ too though for novelty value and for those starting out in business?
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 06:21PM
(see above: "Essentially, the card encourages customers to purchase from certain retailers. Your online account tracks this, building up credit that you can cash in later. (Maybe Louise's "Local $" could plug in here? ) " Thoughts?
Sam Fankuchen's reply to Tom Hulme's comment
May 02, 2011, 12:43AM
While some might say working with chain retailers involves a degree of favoritism, I imagine it would be the fastest way to take this idea to scale and to maintain standards for certifying the food supply chain. With the support of a (c)3 organization or government agency, some public-private partnerships could be successful in promoting this program.

Working Assets has done an incredible job of building an engaged clientele with their credit card and cell phone services. Your idea is a little different than both Working Assets services, though, because it doesn't have to be marketed as users' primary card or phone. Taking the additional card approach may position it to get broader adoption.
Kirk Soderstrom's reply to Tom Hulme's comment
May 02, 2011, 01:23AM
You made some good points. I checked out Working Assets (http://www.workingassets.com/); great example. And although I proposed the concept as a stand-alone card, it could take on a few forms.

Scalability and standards are critical to the success, yet also seem to be more challenging at a local level. Without enough participants, and without standards, the program is doomed. In working with farmers to determine what their needs are (how many would enroll, and willingness to pay), we could evolve the approach.

I would really like to see this idea support one of the many concepts that revolves around the re-design, or "localizing," of the supply chain.

There may be value in creating an online "food purchase tracking" app that participants can access while managing their accounts, especially for the health-conscious or environmentally-conscious consumer.
Audrey Barnes's reply to Tom Hulme's comment
May 02, 2011, 02:07AM
Simple is good. I definitely dig the online tracking system. It would be an interesting incentive and social nudge to see how you compare with your neighbors...kind of like OPower, a Washington, D.C. based energy efficiency company, does: http://www.opower.com/Approach/TargetedMessaging.aspx
The network could be similar to what I proposed here (somewhat based on the OpenIDEO "Design Quotient" model): http://openideo.com/open/localfood/concepting/local-rewards-localites-network/ (see the 2nd image).
Kirk Soderstrom's reply to Tom Hulme's comment
May 02, 2011, 05:55AM
Oh cool! I like the system that you developed (nice visuals too)...and I strongly believe that the general idea can apply to any concept, particularly in communicating the more complex systems to customers. I especially like the fact that the card (or key chain) is used at the point of purchase, and is accessible online.

If participants allowed, I think the data captured (such as food purchase patterns) would be quite useful for the supply chain. And, I'm sure that it would allow customers to manage not only their financial expenditures, but also their dietary choices.

I like the element of community that your concept has; I wish I came across your concept earlier, but with 600+, I somehow missed it. :)
Audrey Barnes's reply to Tom Hulme's comment
May 03, 2011, 01:36AM
Thanks Kirk. :) It is pretty hard to wade through the all the concepts! You're definitely right about supply chain. As customers "log their own data" via their swiping their card/keychain/QR code/et al, the stores and producers would get a better sense for demand and adjust the crops they stock and grow accordingly. This increase in efficiency could even offset the "cost" of offering something like the 5% discount/reward you suggest. Not to mention the nice PR. Everyone wins. :)
April 26, 2011, 03:27AM
I think something to consider is the cost that is put onto the local farmers. They would be giving 5% back and pay a transaction or % fee for each purchase. I imagine that the credit card company imposes a buy-in/membership fee to allow a vendor to participate in the program. I don't think it's just a list of classifying products or vendors.

From a farmer's perspective, is there a financial benefit to buy into the program via increased business from the credit card's advertisement of the program?

I would think yes. So perhaps you could build more on this concept by addressing how this card will increase business to show that the investment is worth it.
Quyen Nguyen's reply to Tom Hulme's comment
April 26, 2011, 03:28AM
It really is an awesome concept and way to take best practices from existing programs/offerings out there!
Kirk Soderstrom's reply to Tom Hulme's comment
April 28, 2011, 07:02PM
Quyen, thanks for the critical insights...I don't know whether or not the system alerts you on the conversations we had above, but you hit the nail square on the head...and we had a conversation above about the financial mechanics. Vincent did an excellent job covering it. :)
April 26, 2011, 03:18AM
simple. innovative. brilliant.
Kirk Soderstrom's reply to Tom Hulme's comment
April 26, 2011, 05:03AM
Less is more :)
Louise Wilson's reply to Tom Hulme's comment
April 26, 2011, 08:53AM
exactly!! and I love the 'discover local' strap line!
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