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The Challenge

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How might we restore vibrancy in cities and regions facing economic decline? Read the challenge brief

Concept

(updated) rivalry! A Competitive Challenge Network to Spark Business Growth and City Spirit

While everyday consumers use Facebook or Yelp to rate and review businesses and products... rivalry! is a business network used to challenge competitors, and employees, while energizing a city to fight for better ratings and being the best.
People thrive on competition, so why not bring competitive edge back into a city's social network and economic sphere? Similar to supporting their NFL football team, rivalry! is a way for citizens and businesses to get just as excited to support their local economies. This concept will help keep small businesses competitive by increasing business or fundraising hype, and will spark a more meaningful connection within the community. For example, if an Italian restaurant in Detroit were to challenge one in Cincinnati, they would need to rally more of the community to 'vote' on their restaurant (by checking in or rating it on sites like Yelp or Facebook ). If Detroit kept winning challenges, they would be recognized as one of the best Italian Restaruants in the Midwest, or could even compete nationally. This celebrates the idea that businesses and organizations are cultural ambassadors that represent the success of their city. The business winners of these challenges would be help validate that the city is still competitive and has something amazing to offer.

Challenge examples:
city vs. city
While originally, this idea was to feed competition between different cities, I am now agreeing that it is best to start these competitions within the city.
 I.E. What if food businesses on a street could pool money together to sponsor a mural to be put up on their street. They could challenge High schools to compete for the spot. 

 If City v. City were to happen, it would be great to harness community challenges... i.e. who can change a vacant lot into the most beautiful design center... City government could pay money to enter... and the winner would receive prize money to start the projects. 

business A vs. business B
1. An Italian restaurant owner in Detroit wants to increase it’s foot traffic and online popularity.
2. They launch a challenge against another Italian restaurant in Cincinnati
3. If the challenge is accepted, both Italian restaurants would increase advertising, offer discounts to customers, and would press for more customer ratings and reviews.
4. The restaurant with the highest average reviews, and the most customers would win the challenge.
5. They could repeat the challenge against other restaurants based on their region (midwest), or even nationally.

corporate office 1 vs. corporate office #2
1. A business i.e. Steelcase can challenge it’s several offices throughout the company to decrease their carbon footprint (or tutor kids, or come up with a creative process)
2. The office with the most positive impact, gets a free lunch, bonus or some kind of reward.

Other Rules
Consumer Ratings: Consumers who review and rate more restaurants online would get a weighted vote, and could sway the voting decision. 

Reset your record: The challenge title could be reset every year. So Businesses that lost would have another chance to be rivalry! winners.

Collaborating with other networking sites:  
Facebook
when linked to a facebook location- a history of all the challenges that have been won in that city would pop up. (It would be similar to giving your city it's own facebook page)

Yelp/ Foursquare:
Users could see compare their favorite restaurants nationally. 
-They could receive discounts/ specials for the more reviews that they gave to a restaurant

Combining kickstarter and groupon!
-Users can donate to competitors they want to support more.... Businesses could offer discounts/ rewards/coupons to those users/consumers that bring more friends, or rate and review more...
-Companies can advertise on the site... the money for advertising could feed the prize money for competitions. 

What resources (money, time, people, technology, etc) will your concept need to be successful?

Time
- Just like any networking site, this concept would require time to develop and improve the services linking consumers to businesses, or employees to their business.

People
- In order to be truly successful, it would also be necessary to utilize and connect to the success of other social networks such as Facebook, Foursquare, or Yelp.
- A competitive community that is willing to vote and represent their city.
-Businesses that were are scared to take on challenges and test themselves

Money
- Businesses could advertise on the website/ offer special deals to consumers
-Businesses can advertise on the side panel- this could help fund prize mone.

Technology
- Consumers may need their smart phones to check-in, or review/rate certain businesses.
-Connecting by way of internet, businesses must be willing to take the time to understand the latest technology.

What steps could you take to implement this idea today?

I would implement this idea very small, and see how the program works within one city. Have challenges run even from city neighborhoods - west side vs. east side. (i.e. Cincinnati West side chili vs. Cincinnati East Side Chili)

See how consumers react to this idea of growing and rewarding a local, cutting-edge competitive business. See if it actually unites consumers, and makes them proud of their community! If more and more consumers participate, it will feed more money into the local economy, and will inspire businesses to keep improving, and fighting to be the best, or do even better.

How can your idea be scaled so that it's implemented in cities around the world?

rivalry! could really happen anywhere. I am now really understanding that the best results would first have to start small and continue to grow. I think a beta site could be implemented first within a city such as Detroit. Other cities around the world could learn from the beginning stages and launch their own challenges that would play to their cities' strengths.

Competition is part of the human condition and can be seen anywhere in the world. Although international sports are represented by the Olympics, and international economies are competitive in the world market, we can use rivalry! as a game to revitalize cities that may become overlooked.

My Virtual Team

Rebekah Emanuel, Nathan Akers, Natalie Grillon

1

How well does this concept restore vibrancy to cities and regions facing economic decline?

This concept will definitely restore vibrancy to struggling cities
This concept has potential to restore vibrancy to struggling cities
This concept will not restore vibrancy to struggling cities
2

How scalable is this concept across struggling cities and regions worldwide?

This concept could be scaled for impact across multiple locations
This concept will take a fair bit of work to build and scale
This concept is not particularly scalable
3

Does this concept require a lot of resources (time, money, people, etc) to achieve impact?

Not really – few resources would be needed to get results
Somewhat – significant resources would be needed to get results
Yes – considerable resources would be needed to get results
4

How easy would it be for our community to design an early prototype of this concept?

Easy – we could start prototyping this today
A bit tricky – but we could figure it out
Not at all easy – we'd need help from outside experts on this
5

Overall, how do you feel about this concept?

It rocked my world
I liked it but preferred others
It didn't get me overly excited
1

How well does this concept restore vibrancy to cities and regions facing economic decline?

2

How scalable is this concept across struggling cities and regions worldwide?

3

Does this concept require a lot of resources (time, money, people, etc) to achieve impact?

4

How easy would it be for our community to design an early prototype of this concept?

5

Overall, how do you feel about this concept?

Downloads

Rivalry Challenge Examples: rivalrychallenges.pdf

Comments

Join the conversation and post a comment.

January 19, 2012, 11:16PM
Congratulations Mei, great concept - I can't wait to see what this might become!
January 14, 2012, 10:49AM
I think the rivalry concept makes the people proud again of their cities again. Thank you Mei for sharing this concept. Maybe this concept could help you to last moment refinement. http://www.openideo.com/open/vibrant-cities/concepting/proud-city/
January 13, 2012, 05:39AM
This idea for revitalization has serious potential. I really like the scenario of seeing which restaurant has the best type of food. I live in New York City and it would great to see which pizzeria has the best pizza. It would be interesting to see how business react to their rivalry! results, if they seek to improve(they probably will) or just don't care. rivalry! reminds me of the NYC Health department grades that are on every restaurant. Business get a letter grade of either A, B, or C based health standards, and even though each letter is considered a pass and A is a source of pride for the business owner whereas the C is a source of embarrassment.

One of the pitfalls I see in this idea is what happens to the business that lost the rivalry! Potentially the business would close and that would result in loss of jobs even though it would be better for the consumers in the end. rivalry! seems reminiscent of survival of the fittest when played out across the economic landscape. How business adapt to new technology and opportunities to attract customers would lead to innovative ways of growing their business.

I can see rivalry! being used as a tool for the people to enact change for the good of their society. What if a community challenged all the stores in the area to switch to environmentally friendly light bulbs? In return for that business becoming "green" it would get the business from the community that issued the rivalry! challenge. This is the carrot mob. For video proof of it working see this youtube video
http://www.youtube.com/watch?v=LUz0kM1u_jk&feature=fvsr
January 09, 2012, 09:28PM
So much potential for this idea! Mei and Rebekah seem to be on a roll: If the point of this competition is to create an identity for the city as well as generate business, it may be a good idea to focus on competition between businesses inside Detroit. I like Rebekah's idea of choosing competitions that reflect the identity of the city (actual or aspirational).

My gut feeling is to roll this out in phases starting with a very simple and straightforward competition to generate a buzz, then maybe build up to something more complex, like Rebekah's example of the team competition in Brasil. Once a brand identity for Rivalry! is built through city-wide competition in products and services that appeal to locals and visitors, then you can launch CityRivalry! or something similar across states. That may help put Detroit back on the map for businesses and families shopping for a place to locate.

January 09, 2012, 03:59PM
Mei, another idea. From a business perspective, products, companies, and cities brand themselves as being excellent at a given thing. For example Naples is known for pizza, and Whole Foods for healthy higher-end foods. In order to effectively brand a city, we would probably want to focus competitions on the things where they can really offer something stand-out. A wide variety of competitions where Detroit is everywhere from cutting edge to middling to last place may be less effective in city branding than focusing on what it does best. (Such is the wisdom of the advertisers.)

How to apply this to rivalry? I'd suggest that each city or neighborhood thinks about 3 value propositions: What it especially offers
-- To its residents
-- To potential tourists and
-- To prospective businesses.
Then the area can target the key high-profile rivalries around those. So if a neighborhood is or was especially rough, like Belfast was during the Troubles, it became known for tourists as a place to go to learn about conflict, and look at the murals created by both sides about their own narratives of history. Perhaps there could be a mural competition with other cities (like Bethlehem) that have also done murals in response to conflict. Or for residents maybe there is a competition on fantastic skateboard tricks, if skateboarding is a feature of the teen community.

Ideally at the end of several rounds of competition not only has more community formed, but the neighborhood or city has gained a reputation for new value propositions for residents, tourists and businesses.
January 09, 2012, 03:46PM
Mei, what a fun idea. The idea of game-ification is powerful. I wonder if here Ashoka fellow Edgard Gouveia is an inspiring example. He got teams of people in Brazil competing over how to rebuild spaces demolished by floods (http://www.ashoka.org/node/3950). One idea from his concept that I think could be amazing here is that he had people sign up in teams to qualify to compete: each team needed 3 sub-teams: 1) local team that could facilitate conversations about what the destroyed community needed--all qualifying members had to be teenagers, 2) a team of designers and resourcers--the rules were that no money could be used so they had to get everyone to donate any relevant supplies and design with resource constraints in mind and 3) a team of people willing to go out for 1 week to build the new space. What this did is create a structure for collaboration built inside the competition, ensure each team was equipped to accomplish something fantastic, whether they ultimately 'won' or not, and created a need for excited people to pull more people in.

What if rivalary! also had designated roles that teams had to qualify for--e.g. 1) a team of local citizens ready to source fresh vegetables for the competition so all pizzas made for the final tasting had to be from all local ingredients 2) a team of ready-made tasters--all under 15 years old 3) a team of sous-chefs from the local culinary school--each challenge might have different teams, or there could be a broader structure tying each competition together.

What I like about this idea is that is draws on pride so much. I think collaboration-forcing mechanisms can help communities see resources where they had not thought to look before and discover how much they have to be proud of.
January 09, 2012, 07:40AM
Fun idea Mel! I was just thinking how it would be great to see local businesses team up with other businesses or create partnerships to compete against one another. This would encourage collaboration and bring together people in the community to think of creative ways to help each other out.

I think to get people excited and stay interested is a way to track the progress over time. People maybe be motivated when teams are close to reaching the set goal or winning to help push them to the end. Nike+ is a great example of tracking, competition and constant feedback for inspiration.
January 03, 2012, 02:44PM
Mei, the use of competition is really a a fun and proven motivational way to get people working and moving. One challenge I see is the competition across cities of the individual businesses. This appears that it could be tough to get businesses involved in competing against a restaurant in another city, when they have competition in their own city as well. Could the friendly competition be between neighborhoods
or even city blocks?

 The idea of having the entire city compete against another reminds me of cities competing for Olympic bids, which we all know can be very motivational! Some thoughts of mine: Is there a goal they are competing for besides winning a title? Is there a pool of money to be granted, or a group of investors to win over, or a team of social innovation "helpers" that they win?
Mei Hsieh's reply to Nathan Waterhouse's comment
January 09, 2012, 05:55AM
Hey Natalie, I agree- I think it might be difficult to get businesses across cities to want to compete. I wonder if there was some kind of bracket system (just like in March Madness) that the businesses could be entered in to become 'the best pizza place in Michigan' or maybe eventually 'the best pizza in the Midwest'

 I also love the idea of having a pool of money to be granted. I agree that it would be a little challenging to successfully entice businesses who maybe aren't as popular (or the underdogs), to make them want to compete against the 'big names.'I wonder if there was some way to get customers to vote by donating an amount they want to contribute (kickstarter?) or even getting the city to reward them might work...
January 09, 2012, 03:43AM
Mel, I wonder if this would work best actually within cities. I'm not sure about Detroit's specific culture, but I wonder if those who are left in the city already care a lot about it. I'd bet many of them do and would love to see some competition between restaurants they already support. Maybe a physical prize actually goes back into the city itself, like funding for the restaurant to feed a neighborhood, or funding to teach a large cooking class, or [insert idea here]. I'm agreeing with Natalie below, so my point isn't to come up with a prize but rather to harness the existing pride and to keep the love and competition local.
Mei Hsieh's reply to Nathan Waterhouse's comment
January 09, 2012, 05:43AM
That's a great idea Nathan, I know even with my city, Cincinnati, there is unspoken competition between the west and east side of town- to see who can make the best chili. I think my concept was originally intending to harness existing local city pride.. (supporting 'your favorite restaurant' to represent your city) going up against another restaurant in a nearby city. But I am also very interested to use the same model for local neighborhoods to 'compete' against each other.

 I like the idea of having the physical prize go back to the city...but I am also thinking there should be more incentive for businesses to want to endure the stress of multiple competitions.
January 05, 2012, 08:38PM
Hi Mei, what a great Top 20 concept! We especially enjoyed that your idea taps into local pride and identity, and harnesses that for friendly, spirited competitions. In the Refinement phase, might it be possible to talk this idea through with some local businesses to see what they think? What do they love, or what would they add or change to make this idea easy to implement?
January 03, 2012, 07:56PM
This is cool! I could definitely see myself getting exciting about my favorite restaurant taking on another, especially since it directly benefits me as a consumer. In the case of restaurant A vs. restaurant B, the consumer would be getting deals and could probably expect better service. As a result, such incentives can cause neighborhoods to rally together and support the local economy or community service projects.
January 02, 2012, 09:05AM
Fab idea, Mei! We all how local pride plays out in sports – this is a great extension of that notion.
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