Communications to the Site Administrator
The Site has four means of communication to IDEO as administrator of the Site(s) and/or Challenge:
‘Contact Us’ and ‘Give us your feedback’ enables you to send an email directly to the administrator of the Site.
‘Support’ is a tab that opens a form for Users to feedback to, or ask questions of, the administrator of the Site.
‘Report this’ is available for every comment, Contribution and My Profile and allows any User or Entrant to point out content, Contributions, postings or messages that the User or Entrant regards as offensive or damaging. ‘Report this’ enables you to send an email to the administrator of the Site and IDEO undertakes to act as follows:
IDEO will contact the User who has posted the alleged offensive or damaging material and in consultation with a Challenge Host as necessary, will decide the course of action and has the right to remove material it considers offensive to Users and Entrants, and/or suspend a User’s registration. Should three Users or Entrants report the same content, Contributions, postings or messages as offensive or damaging it is immediately “unpublished” from the Site and IDEO will contact the User and decide the course of action as above, including that the material is republished on the Site.
To the maximum extent permitted by applicable law, IDEO, a Challenge Host, any other party (whether or not involved in creating, producing, maintaining or delivering the Site) and the officers, directors, employees, shareholders or agents of IDEO and of Challenge Hosts exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damage or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption and whether in tort (including without limitation negligence, contract or otherwise)) in connection with the Site in any way or in connection with the use, inability to use, or the results of use of the Site, any websites linked to the Site, or the material on such websites, including but not limited to loss or damage due to viruses that affect your computer equipment, software, data or other property on account of your access to, use of or browsing the Site, uploading your Contribution(s), or your downloading of any material from the Site or any website linked to the Site.
IDEO and the IDEO logo, OpenIDEO and the OpenIDEO logo, are the trademarks of IDEO LLC. All other trademarks, service marks, domain names, logos and company names referred to on this Site are either trademarks, registered trademarks, service marks, domain names, logos, company names of or are otherwise the property of IDEO LLC, or Challenge Hosts or other participating parties. IDEO and Challenge Hosts claim rights associated with unregistered trademarks, service marks, domain names, logos, and company names. Other product or company names referred to on this Site may be trademarks of the Challenge Host or their respective owners, partners or participating parties. You may not use any trademark, service mark, domain name, logo, or company name of IDEO or Challenge Host or any third party without permission from the owner of the applicable trademark, service mark, domain name, logo or company name.
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Site and Overview
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These Cookies are used by Google Analytics to provide usage reports for OpenIDEO.com
This cookie is used by Openideo.com to allocate a unique identifier for use in creating a more secure session between the client browser and the server.
This cookie is used by Openideo.com to store session data and improve the User’s browsing experience.
We use User activity, including Users’ My Profile, on the Site to do internal research with the potential to improve the Site and future Challenges. We may also track the URL that you came to the Site from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address. We do all of these things to better understand, protect and serve you and the Site and to be able to investigate any allegations against you or us.
By using our Site (through any device) you agree that this Cookies Policy applies to that use in addition to any other terms and conditions which may apply. By using our Site you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.
If you wish to restrict or block the cookies which are set by any website, including this Site, you should do this through the browser settings for each browser you use, and on each device you use to access the Internet. You can allow cookies from specific websites by making them “trusted websites” in your Internet browser. For more information on how to do this, and how to change your browser settings, you may wish to visit www.allaboutcookies.org
We reserve the right to make changes to our Cookies Policy. Any such changes shall appear here and become effective immediately. Your continued use of the Site is taken as meaning that you agree to any such changes.
Our primary purpose in collecting your first name, email address, username, country and password when you register to the Site (the “Login Information”) is (i) to provide you with a safe, smooth, and efficient experience and (ii) to be able to contact you in connection with any Contributions and information that you submit. We only collect the minimum of personal information about you that we consider necessary for achieving this purpose.
Your Login Information is held within your account called My Profile. This is a) created when you register to the Site, b) added to at will by you the User, and c) includes your Design Quotient. We derive a profile of you (the “Design Quotient” or “DQ”) solely based on your Contributions, other User’s feedback on your Contributions, and your Applause of other Entrant’s Contributions for Challenges.
Your DQ is published on the Site; is accessible on each page of the Site, and is visible to other Users unless you choose to make it private (an option available in My Profile).
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you register, creating My Profile, or submit a Contribution for a Challenge you are not anonymous to us. If you choose to submit a Contribution prior to registering to the Site, we will require you to first register with your Login Information thus creating My Profile and then to become an Entrant by agreeing the Challenge Rules. All Contributions will be viewable by other Users of the Site. You always have the option to not provide information by choosing not to register or submit a Contribution or Applause.
If you register and create My Profile, choose to submit Contributions, or Applause, or post messages on the Site we will collect and store that information you provide to us. We retain this information for the purposes of the Site and as necessary to resolve disputes and troubleshoot problems as permitted or required by law.
If you send us personal correspondence, such as emails or letters, or if other Users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Our Use of Your
We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to:
- contact you about any Contributions
- contact you with Notifications
- troubleshoot problems and resolve disputes
- detect and protect us against error, fraud and other criminal activity
- enforce any terms and conditions governing use of the Site, and as
- otherwise described to you at the time of collection.
By accepting these terms and conditions you expressly agree that we may contact you as provided herein, and you agree that we may use your Login Information to contact you.
Our Disclosure of
IDEO may disclose information it has collected from you and/or Contributions you have made available on the Site when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of IDEO or Challenge Hosts or others. As a matter of policy, we do not provide any of your personal information to third parties without your explicit consent (given here). We will not use your information for marketing purposes for ourselves or others. The following describes some of the ways that your personal information may be disclosed in the normal scope of our business and you authorise us to do this for the purposes of the use, operation any investigations of the information on the Site.
Internal Service Providers for Our Operations. We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of our business. Therefore we may provide some of your personal information directly to these internal service providers, or this information may come available to them in the course of our business with them. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide to them for any other purpose except to facilitate the specific outsourced IDEO related operation, unless you have explicitly agreed or given your prior permission to them for additional uses.
Other Corporate Entities. We may share our data, including personal information about you, with our parent company, subsidiaries, partners and joint ventures and they are bound by terms of confidentiality and they will treat your personal information available to them at least as protectively as we treat your information. To the extent allowed by applicable law our parent company, subsidiaries, partners and joint ventures or any new merged or acquired entity follow privacy practices no less protective of all Users than our practices described in this document.
Legal Requests. IDEO cooperates with law enforcement inquiries, as well as other third parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose Login Information and name, address, telephone number if you have provided this, and without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or to report suspected illegal activity.
Control of Your
Reviewing and Changing Your Personal Information
You agree to maintain and promptly update and keep accurate, current and complete any information provided to IDEO as part of My Profile. You can change your username, email address, password, contact and other information by going to My Profile. Your previous Contributions, your Applause and your Design Quotient will be associated with the updated information.
You are given the option to make most parts of your personal profile available to other Users. If you do so, be aware that other Users can object to any content on My Profile if they believe it damaging or offensive. Your recent Contributions and current and past Challenges are shown on your My Profile page. You have the option to make your Design Quotient private to other Users.
We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorised access and disclosure to protect your privacy, including encryption, “firewalls” and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorised access, and we employ many different security techniques, including cookies, to protect such data from unauthorised access by other Users of and visitors to the Site. However, “perfect security” does not exist on the Internet.
If your personal information is to be used contrary to this policy, you will receive prior notice as provided in this Notice section.
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OpenIDEO Digital Millennium Copyright Act ("DMCA") Procedure
It is IDEO’s policy to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act. In addition, IDEO will promptly terminate without notice the accounts of users that are determined by IDEO to be “repeat infringers.” A repeat infringer is a user who has been notified by IDEO of infringing activity violations more than twice and/or who has had a user submission removed from an IDEO Site more than twice.
To file a copyright infringement notification with us, you will need to send a written communication that sets forth the items specified below (please consult your legal counsel or see Section 512(c)(3) of the Digital Millennium Copyright Act to confirm these requirements):
i. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
ii. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
iii. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material. Providing URLs in the notice is the best way to help us locate content quickly.
iv. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
v. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law (for example, “I am under the good faith belief that the use of the copyrighted content that is identified herein is not authorized by the copyright owner, its agent, or the law.”).
vi. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (for example, “I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner, or authorized to act on behalf of the copyright owner, of the copyright(s) that is (are) allegedly infringed by the aforementioned content.”).
To expedite our ability to process your request, such written notice should be sent to our designated copyright agent via email at email@example.com or via regular mail to the following address:
100 Forest Avenue
Palo Alto, CA 94301
Attn: IDEO DMCA copyright infringement notification
For clarity, only DMCA notices should go to the IDEO Designated Copyright Agent. Any other feedback, comments, requests for technical support or other communications should be directed to IDEO through firstname.lastname@example.org. You acknowledge that if you fail to comply with all of the requirements of this section, your DMCA notice may not be valid.
Please note that under Section 512(f) any person who materially misrepresents that material or activity is infringing may be subject to liability for damages (including costs and attorneys’ fees).
Please also note that the information provided in this legal notice may be forwarded to the person who provided the allegedly infringing content.
The process for counter-notifications is governed by Section 512(g) of the Digital Millennium Copyright Act.
To file a counter notification with us, you will need to send a written communication that sets forth the items specified below (please consult your legal counsel or see Section 512(g) of the Digital Millennium Copyright Act to confirm these requirements):
i. A physical or electronic signature of the user.
ii. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled. Providing the specific URL(s) of the material that IDEO has removed or to which IDEO has disabled access is the best way to help us locate content quickly.
iii. Your full name, address, telephone number, and email address, and the username of your IDEO account.
iv. A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located (or any judicial district in which IDEO may be found if your address is outside of the United States), and that you will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.
v. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled (for example, “I swear, under penalty of perjury, that I have a good faith believe that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.").
Send the written communication to our designated copyright agent via email at email@example.com or via regular mail to the following address:
100 Forest Avenue
Palo Alto, CA 94301
Attn: IDEO DMCA copyright infringement notification
Please note that under Section 512(f) of the Copyright Act, any person who materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability. Accordingly, if you are not sure whether certain material infringes the rights of others, we suggest you consult your legal counsel.
What happens next?
After we receive your counter-notification, we will forward it to the party who submitted the original claim of copyright infringement. Please note that when we forward the counter-notification, it includes your personal information. By submitting a counter-notification, you consent to having your information revealed in this way.
After we send out the counter-notification, the claimant must then notify us within 10 days that he or she has filed an action seeking a court order to restrain you from engaging in infringing activity relating to the material on IDEO. If we receive such notification we will be unable to restore the material. If we do not receive such notification, we may reinstate the material.
DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION PRESENTED HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY.